Privacy Policy

Scope

This policy covers information processed through our websites, intake forms, dashboards, automations, and related services (collectively, the "Services"). It does not apply to third‑party services that we do not control.

Information we collect

• Information you provide. Contact details (like name, email), project details, messages, and files you send us.
• Automatically collected data. Device and usage data (IP address, browser/OS, pages viewed, timestamps), and diagnostic logs for reliability and security.
• Cookies & similar tech. We use strictly necessary cookies for core site features and may use optional analytics (see "Analytics & cookies").
• Account & auth data. If you create an account, we process identifiers provided by your chosen auth provider and session/state needed to keep you signed in.
• Payments. If applicable, payments are processed by our payment processor (e.g., Stripe). We receive limited information (status, last 4 digits, product tier) but not full card numbers.

How we use information

• Provide, operate, and improve the Services.
• Communicate with you, including service updates and support.
• Secure the Services, prevent abuse, and debug issues.
• Comply with legal obligations and enforce terms.
• With your permission, share testimonials or case studies.

How we share information

• Vendors & subprocessors. We use service providers to host, process, and analyze data (e.g., cloud platforms, email, analytics, payment processors). They may access information solely to perform services for us.
• Legal. We may disclose information if required by law, subpoena, or to protect rights, safety, and security.
• Business transfers. If we undergo a merger, acquisition, or asset sale, information may be transferred as part of that transaction.
• No selling of personal information. We do not sell your personal information.

Retention

We keep information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on data type and context.

Security

We use technical and organizational measures designed to protect information (access controls, encryption in transit, least‑privilege practices). No system is perfectly secure, and we cannot guarantee absolute security.

Analytics & cookies

We may use privacy‑respecting analytics to understand aggregate usage and improve the Services. Where required, we'll offer controls to accept or reject optional cookies.

If your browser sends a "Do Not Track" signal, we do not alter our data practices in response to that signal at this time.

Your rights & choices

• Access, correction, deletion. You may request access to or deletion of your personal information, or ask us to correct inaccuracies.
• Marketing opt‑out. You can opt out of non‑essential communications by using the unsubscribe link or contacting us.
• Regional rights. Depending on where you live (e.g., EEA/UK, certain U.S. states), you may have additional rights. We honor applicable laws, including GDPR and U.S. state privacy laws.

International transfers

We may process information in countries other than where you live. When doing so, we rely on appropriate safeguards (such as standard contractual clauses) where required by law.

Children's privacy

Our Services are not directed to children under 13 (or the age required by your jurisdiction). If you believe a child has provided personal information, contact us so we can take appropriate action.

Changes to this policy

We may update this policy from time to time. When we do, we'll change the "Effective date" above and, when appropriate, provide additional notice.

Contact us

Questions or requests? Email [email protected].